1:1 Library Download & Streaming Services Help

You can request a free, 45-minute one-on-one help session to go over the library's download and/or streaming services with a librarian. We may not be able to accommodate all requests for this service. Patrons will be contacted to set up a mutually agreeable time, subject to room availability, equipment and staffing.

  1. When filling out the form below, please be as specific as possible when describing what you need help with so staff can prepare for your session.
  2. You will be contacted by one of our librarians, typically within 7 business week days, to set up a date and time to meet.
  3. Your 45-minute session usually will be in Study Room A, located on the library's upper level.


Want basic help using a new device or smart phone? Use the One-On-One Computer Help form instead of this form.

Please list all laptops, tablets, or phones you will bring, including specific operating systems and models (for example, Kindle Fire, not just "Kindle"). NOOK & Kindle owners, please see sidebar for Overdrive non-compatibility note.
* We no longer can offer support for Overdrive users who are still on the Media Console or are using Adobe Digital Editions on an eReader device. If your device is compatible with Overdrive's Libby app we can try to assist you. For more information for the services listed above, go to www.apl.org/downloads.
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