Status message

We are receiving a very large number of requests for this service and have had to place a weekly submission limit on this form. Unfortunately, we have already reached that weekly limit. We are sorry for any inconvenience, and ask that you try again next week.

One-On-One Library Download & Streaming Services

You can request a free, 45-minute one-on-one help session to go over the library's download and/or streaming services with a librarian. We may not be able to accommodate all requests for this service. Patrons will be contacted to set up a mutually agreeable time, subject to room availability, equipment and staffing.

  1. When filling out the form below, please be as specific as possible when describing what you need help with so staff can prepare for your session.
  2. You will be contacted by one of our librarians, typically within 7 business week days, to set up a date and time to meet.
  3. Your 45-minute session usually will be in Study Room A, located on the library's upper level.


Want basic help using a new device or smart phone? Use the One-On-One Computer Help form instead of this form.